With more than 50 best practice functions and procedures, TrackerAIRSIDE version 2.3 mobile app uses real time intelligence to support the numerous duties required of busy Airfield Operations Officers (AOO) and Brisbane Airport (BNE).

TrackerAIRSIDE is completely paperless, offering a standardised, efficient, intelligent and easy to use experience, that uses graphical illustration and mapping techniques to support instant collaborative decision-making.

Through the TrackerAIRSIDE app downloaded onto a personalised mobile device each of BAC’s AOO is now able to:

• record, track and influence airside compliance, safety, incident management, operational maintenance and overall airside performance efficiently and effectively.
• apply best practice safety and compliance procedures and airside specific best practice activity tracking.
• Input detailed and uniformed data providing real-time shift-by-shift analytics every 30 seconds and end of week/month etc. trending and segmentation.
• capture detailed information for each activity, including taking photos and videos which can be attached to reports and instantly shared with other stakeholders.
• complete necessary reporting airside before/during or after the activity
• instantly communicate with or see where other team members are in the airfield and what activities they are/have undertaken to minimise any overlap of activities.

Importantly, all paperwork and airfield manuals have been digitised and indexed, condensing thousands of pages of information into a mobile and easily searchable library database at the AOO’s fingertips. This has completely eliminated back office processing, stationary requirements, photocopying time and bulky manual filing storage systems.

While AeroAscent designed the original TrackerAIRSIDE app, BAC’s Airside team has been instrumental in shaping the platform to cater for BNE’s unique airside environment.

To date, the BAC team has provided ideas and feedback that has influenced more than 200 enhancements to the application. Major world first modular additions include:

1. Rolling Shift Transition and Handover Module
2. Firearm and Ammunition Module
3. Knowledge Centre Module
4. Temporary Obstacle Assessments Module
5. Notice to Officers and Methods of Work Plans

Engaging the whole Airside Operations team and allowing individuals to help shape the system has been instrumental in supporting moral, changing decade old processes and completely embedding the new technology into day to day operations.

In the short time TrackerAIRSIDE has been deployed at BNE benefits have been evident including:

• Digital enablement forecast to save $1million pa over the traditional approach.
• Increased safety and compliance through unique, real-time data collection giving AOO and Team Leaders transparency across developing situations and instant ability to review the status of compliance matters.

The unique attributes of TrackerAIRSIDE include:

•  The technology allowing and creating a truly paperless environment, saving not only time and money in written reporting, printing and copying, but creating additional office space once used to store copious amounts of physical files, documents and manuals.
• The capture of more information electronically on the airfield with a greater emphasis of data quality and timing of data capture.
• Greater efficiency and accuracy during shift transitions.
• Activities logged over time indicate where time is mostly being spent in the airfield, allowing for activities and processes to be audited and refined allowing for removal of operational waste and re-focusing of some airside activities.
• More detailed evidence collection – quality vs quantity – for analysis and continuous team improvement.
• Brisbane Airport, in partnership with AeroAscent, being first in the world to implement and fully integrate TrackerAIRSIDE version 2.3 and its 50 digitised airside specific processes into its daily operations.